LANDesk Software

Real-time mobile usage analytics

reduces business costs

We are really happy with the one stop shop offering from Synapse, from ordering and implementation, through to management of the complete fleet and fault reporting. This has added real value to our business and we look forward to using Synapse in the future.

Andy Maynard, EMEA IT Director at LANDesk

The Background

LANDesk Software is a leading provider of systems lifecycle management, endpoint security, and IT service management solutions for desktops, servers and mobile devices across enterprise. LANDesk enables IT to deliver business value by gaining control of end-user computing with a single console, light infrastructure, and ITIL solutions that deliver significant ROI for thousands of customers worldwide.

The Challenge

With a global client base, worldwide offices and frequent staff travel, LANDesk’s mobile costs were high, especially with regards to mobile data, both domestic and international. It needed a solution that would help reduce these costs sufficiently.

The Solution

Daisy worked with LANDesk to create and implement a mobile policy that gave clear guidelines to users on mobile data consumption and best practice. Through insight provided by Synapse, LANDesk was able to monitor the behaviour of its users, and receive alerts on excessive usage. In addition, the increased visibility and control provided by Synapse’s trend reporting enabled LANDesk to analyse its usage and move to a more suitable tariff for its needs. Synapse has allowed LANDesk to have a clear view of its employees’ data usage and the ability to set limits and alarms to control costs.

The Result

With LANDesk able to monitor usage via Synapse and Daisy providing end-to-end accountability, the implementation successfully produced a 44% reduction in roaming costs. The adjustment in tariffs also delivered a 75% reduction in line rentals.

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About Ebi Higson

Ebi Higson is a Marketing Communications Manager at Daisy Group.