HotelREZ

Hosted solutions

for improved operations

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The Background

HotelREZ Hotels & Resorts offers an incredible mix of independent and unique hotels, from sleek boutique city gems, to country-house retreats full of charm and history. The hotels are independently owned and managed, and are located in countries around the world. HotelREZ strives to provide guests with a  unique travel experience offering a blend of local culture and home comforts.

The Challenge

As HotelREZ’s hotel portfolio grew, managing its global distribution system (GDS) became uneconomical and inconsistent. This impacted the speed and quality of its operations. It needed a solution that would address this issue and improve operations.

The Solution

After analysis and consultation on the existing set up, Daisy worked with HotelREZ to design a solution which would be fully deployed using Daisy’s Online Desktop platform. The first task was to implement an ITaaS platform, based in dual redundant UK data centres, offering desktops and applications as a monthly subscription-based service. This was followed by the inclusion of Desktops-as-a-Service (DeskaaS) enabling remote sites to connect from any internet connected location. This implementation and migration was enabled smoothly and efficiently with no end-user impact.

The Result

After analysis and consultation on the existing set up, Daisy worked with HotelREZ to design a solution which would be fully deployed using Daisy’s Online Desktop platform. The first task was to implement an ITaaS platform, based in dual redundant UK data centres, offering desktops and applications as a monthly subscription-based service. This was followed by the inclusion of Desktops-as-a-Service (DeskaaS) enabling remote sites to connect from any internet connected location. This implementation and migration was enabled smoothly and efficiently with no end-user impact.

 

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About Ebi Higson

Ebi Higson is a Marketing Communications Manager at Daisy Group.