Want to boost customer loyalty AND drive agent performance?
Daisy contact centre solutions are specifically designed to give you the tools you need to optimise customer experience and support your Omni-Channel goals. Customers now require a choice of channels in which to interact with you. Provided in a way that suits THEM. Giving them the right platform to talk to you, at the right time, will strengthen your relationship.
Integration with your unified communications and collaboration platform and applications like CRM & ERP gives an efficient and easier interaction for your customers.Find out more >
Prepare and support your agents – Multimedia Recording, Quality Monitoring, Workforce Management, Speech and Multimedia Analytics.Find out more >
Contact Centre Infrastructure Services
Power your contact centre with a modern future-proof infrastructure. Comprehensive Inbound solutions, multimedia Dialler, IVR and self-serve solutions.Find out more >
Working with the best to deliver the best
Every contact centre implementation requires the highest technological standards to guarantee security, compliance and business continuity. For this reason, our experts are trained to meet the highest possible levels of certification for the technologies of our strategic partners – including Cisco and Mitel, as well as a host of “Eco System” partners