Billing & Account
Understanding your bill
- Engineer charges
- Paper billing charge
- Installation charges
- Out of bundle charges
- Setting up Cost Centres
- Understanding your first bill
- Understanding your last bill
- Analysing your bill in 3 steps
- Why have I been charged more than one month’s line rental?
- How long does it take for my Direct Debit to be set up?
- When is the direct debit taken from my account?
- Changing direct debit collection date
- Why am I being charged for Fraud Guardian?
- Directory enquiries
- Why has my bill increased?
- Pro-Rata Billing