Reporting to the Head of Technical Operations, your track record will demonstrate the inventory management of all IT Assets and Configuration Items (CI’s) required to deliver IT Services ensuring controls are in place for the accessibility of accurate and reliable CI data when required. This information includes details of where assets at located, how those assets have been configured and the relationship between Configuration Items.
The primary role of the Configuration Manager is to be the custodian and guardian of all assets, documentation, CIs registered within the asset and configuration management system and to manage the processes and procedures required to maintain accuracy of the client Asset and Configuration Item Information.
The role will require a flexible and enthusiastic individual who is able to apply all company and departmental policies, procedures and work instructions to their daily tasks and proactively contribute to improving these where possible. This position will require proven technical experience within a relevant industry and a good appreciation of relevant technical standards and procedures. It will also require the ability to build rapport and maintain strong technical relationships with our internal team and customers to help drive and improve our quality of service.
The successful candidate will be willing to apply themselves to a diverse range of work and meet and exceed customer expectations and service levels. The candidate must display a desire to learn and understand new technologies, achieve objectives agreed with their Leader and develop and maintain an excellent working relationship with colleagues.
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Configuration and Systems Manager – DCS