Call Recording and Daisy smartnumbers

Business Call Recording

Are you ready for MiFID II?

From 3 January 2018, MiFID II regulations state that you must record details of all business mobile calls and SMS conversations that could lead to a transaction, and keep these records for a minimum of five years.

We live in an age of transparency where mobile call recording is no longer just a nice-to have. Manage risk, regulation and compliance changes confidently, with Daisy Mobile Call Recording powered by smartnumbers.

Why use Daisy smartnumbers for compliant mobile call recording?

Daisy smartnumbers powered by Resilient PLC delivers all the features that you would expect from a business mobile phone service. It includes mobile-network quality calls; call back for when you’re overseas, out of range, on the road or working away from the office; with easy call diversion as necessary. Plus, you can record business-only mobile calls and SMS messages on any mobile device and automatically archive them for as long as you need.

Call Recording

OAK Desktop Call Recording

Oak call recording is already used by tens of thousands of businesses across the UK, designed to enhance your business by enabling you to deliver the best possible service to your customers. By recording all telephone orders or discussions, you can quickly confirm back to a customer what was agreed. This enables any disputes to be quickly resolved and for the customer to be retained for future business. It integrates
seamlessly with any phone system, as well as any of Oak’s call reporting and integration tools.
To find out more about this product please call us on the number below.