Daisy WiFi Manage

Seamless service for your wireless platform

What is Daisy WiFi Manage?

Daisy WiFi Manage is a full service wrap that ensures your WiFi is operational 24-7. Service elements include pro-active monitoring, configuration management, performance reporting and hardware replacement to an agreed SLA.

How does it work?
Daisy WiFi will work closely with your team to provide a seamless service on your current or new wireless platform. This includes:

  • Compilation of customer service plan
  • Customer on-boarding
  • Secure remote connectivity to NOC
  • Remote monitoring setup
  • Full system documentation
  • Ticketing and automatic alerting configuration
  • Hardware replacement contract
What do I get?
A fully monitored solution including service desk telephone access, ticketing and experienced 1st to 3rd line support. Ongoing service provides:

  • Change management for configuration of environment
  • Pro-active alerting and automated ticket raising
  • Expert advice on environment 24/7
  • Remote troubleshooting
  • Hardware replacement and software support
  • Service recommendations for environment and project support
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