Daisy’s business continuity management (BCM) consultants share their thoughts and predictions for 2019.
2018 brought us some staggering data breaches – and Facebook wasn’t necessarily the biggest. So what can we learn from them and what might be expect in terms of business continuity and disaster recovery in 2019?
Disaster strikes when you least expect it and a data breach, ransomware attack or even a phishing scam all have the potential to completely derail your business. Here, seven business continuity experts share their thoughts and predictions for the year ahead.
David Davies MBCI, BCM/ITSC Consultant, Daisy
13 January 2018 saw state emergency alert systems in Hawaii use television, radio and mobile phones to broadcast the message: “Ballistic missile threat inbound to Hawaii. Seek immediate shelter. This is not a drill.”
Understandably, this terrifying message cause state-wide panic… And it was sent by mistake by a government official. What’s more, it took a staggering 37 minutes for a second message to be sent stating that the first message was in fact a false alarm.
Whilst this particular incident was caused by human error, imagine what would happen if a similar false alarm was triggered as part of a premeditated cyberattack, whilst perhaps altering news websites to deliver “fake news” at the same time and this causing a civil emergency?
My concern for 2019 is that whilst we rightly focus on both the private and public sector data breach aspects of cyberattacks, there is potential for more sinister attacks to be used as cyber-warfare. What if a combined false alarm/fake news scenario was delivered as a state-sponsored attack, as a show of capability, or even as a ruse to distract the attacked nation from a military assault?
Eugina Pierre MBCI, ITIL, Business Continuity Consultant, Daisy
With the intensifying demand for cloud storage, and its growing flexibility at an affordable rate, it’s no shock that all types of organisations are following suit. However, the question can be asked whether the IT Managers and CEOs of some of these companies are disregarding the inherent security risks linked with cloud storage?
Through conducting Business Impact Analysis and discussing manual workarounds for critical IT systems etc., there seems to be a common assumption that an IT system which is accessed or backed up via the cloud will have practically 100% uptime with little risk of data leakage.
This poses the question on whether some companies feel because they are transferring security risks to a larger organisation, that full protection of their data is guaranteed. It should be taken into account that an adversity at a cloud provider can affect each and every one of its customers.
Therefore, for 2019, CEOs and IT managers would be prudent to have a more balanced view of physical and virtual IT risk and take a proactive approach to ensuring cloud risks are being continually mitigated by their cloud providers throughout the relationship of the service.
Petra Morrison MBCI, BCM Consultant, Daisy
To reduce the risk of spiralling BCM programme costs and to get to value more quickly, I think 2019 will see slow but continued take up of BCM software take up of BCM software as organisations look to reduce BCM programme costs and create sustainable BCM cultures. This is the data age, and as proven in many other disciplines, the use of software can release both time and resources.
In the case of BCM software, workforces can continue with their day jobs or focus in more depth on those risks and issues of most concern. I also predict that those who choose to leverage BCM software in 2019 and beyond will see faster development in both quantity and quality of BCM competence and capabilities within their organisations.
Coming soon: Craig Hilton, Business Continuity Consultant at Daisy warns of the dangers of complacency for smaller organisations.