Service Design Architect

R2855 - DCS

Objectives

The Managed Service Design Architect is responsible for the design and creation of service solutions in response to requirements from customers and partners. The scope of the service solution will cover all aspects of outsourcing and support, including monitoring, hardware maintenance, software support, service desk, remote management and service improvement, for both new business and renewal of existing contracted services.

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Service Design Architect – DCS

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